Terms and Conditions

We will, from time to time, review and amend these terms and conditions. Changes will be made without notice. An up to date copy of our terms and conditions may be found on our website.

General

All prices exclude VAT unless specified, additional meetings, stock library images and major author's changes.

Once work has been commissioned, any time spent working on your project by Adept Design will be recorded. Should you cancel the project before completion, any work already completed will be invoiced for.

If the scope of a project changes from the initial quotation additional charges will apply.

Unless otherwise agreed, an invoice will be raised upon completion of work by Adept Design. Payment terms are strictly 30 days.

Website Design and Development

We will attempt to test your website to ensure it functions correctly in a wide range of web browsers on a range of different computers and devices. Any problems highlighted whilst the project is on-going will be corrected where possible.

Any changes to your websites content or functionality after it has been completed will be subject to additional charges.

Where possible we will make use of technologies that are stable and unlikely to change. Due to the fast moving nature of the internet, we will only be able to provide warranty and technical updates for a period of 1 year after the launch date of your website.

Where software is provided by Adept Design, you are granted a non-exclusive license to use the software for its intended purpose on your website. If commercial software is used in your website separate terms and conditions may apply.

Website Hosting

All users of our hosting services must abide by these terms and conditions, failure to do so may lead to the suspension or removal of the site.

Renewal Policy

Hosting of your site by us, must be renewed annually. Domains registered by us or transferred to us will need to be renewed within 30 days of their renewal date with the relevant registered organisation. We will contact you when they are due for renewal. You will be responsible for renewing any other domains with your registrar agent even though a domain may be hosted by us. They will normally contact you before it is due; please ensure your contact details are kept up to date.

We reserve the right to increase prices between renewal dates; you will be told of any changes. You are under no obligation to renew your hosting or domains with us; however, there will be a charge for transfers, and you must assume responsibility for ensuring site compatibility and for any disruption.

Acceptable Use Policy

Unlawful material is not acceptable.

Generally, conduct that violates law, regulation or the accepted norms of the Internet community, whether or not expressly mentioned in this policy, is prohibited. We also reserve the right to prohibit activities that do not comply with ethical principles.

Conduct that would be unlawful in other contexts (for example but not limited to, threats, harassment, defamation, obscenity, software piracy or spam) is prohibited.

Usage and Restrictions

You must not exceed the server resources allocated to you in your hosting plan. You will be required to upgrade to another plan if you repeatedly exceed these limits.

You must not run or use any system intensive processes that could potentially affect the level of service provided to other users of the system. In these circumstances we reserve the right to remove the offending site.

Administrative access will be limited to the levels originally set up by us. Access privileges can only be upgraded by arrangement and may incur a fee. We reserve the right to limit privileges. However, you will not be prevented from editing the content, unless you are in breach of these terms and conditions.

You will have access to webmail accounts and site statistics. You will not have access to domains, mailbox set up including forwarding and auto responders. Changes to these settings must be made by arrangement and may incur a fee.

Guarantees and Liability

We will endeavour to offer a continuous high quality service. However, there may be factors that prevent us from fulfilling this level of service and as such can not make any guarantees. Under these circumstances we will do our utmost to resolve the situation.

We make no guarantees regarding ranking positions in search engines, whether using our premium keyword service or not.

You will be responsible for ensuring that the content of your site complies with our acceptable use policy. We do not accept liability for material that does not comply.

Loss of Content

We will ensure that site content is backed up on a regular basis. Reasonable precautions are taken to prevent data loss through system failure. However we make no guarantees. Nor can we guarantee against data loss or corruption due to system vulnerability. We recommend that a copy is kept of all important content.