Our cookies

We use cookies, which are small text files, to improve your experience on our website.
You can allow all or manage them individually.

Manage cookies Allow all

Our cookies

Allow all

We use cookies, which are small text files, to improve your experience on our website. You can allow all or manage them individually.

You can find out more on our cookie page at any time.

EssentialThese cookies are needed for essential functions such as logging in and making payments. Standard cookies can’t be switched off and they don’t store any of your information.
AnalyticsThese cookies help us collect information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will reduce our ability to gather information to improve the experience.

Save preferences

A website carers can trust

Carers Trust is a major charity for and with carers. Their vision is that unpaid carers count, and must be able to access the help they need to live their lives.

Alongside the work required for their brand identity, Carers Trust were also looking to have a new website designed. Using our vast experience in working with some of the UK’s top charities on similar projects, Adept were able to offer Carers Trust a complete design and digital package.


Carers Trust

  • Brand development
  • Information architecture audit
  • Website design
  • Bespoke GIS development
  • Unicity CMS development

We started the project by holding a series of discovery workshops with Carers Trust to understand the aims of the website, content requirements and the full details of the functionality that needed to be built in.

Following this, we conducted a series of interviews with a number of key stakeholders - carers, the charity's funders, and network partners - to further understand their unique needs from the website.

Using the findings from the discovery workshop and stakeholder interviews, we were able to construct a completely new information architecture and establish the key page elements that would meet the needs of the different content types the website would accommodate.

Having created the charity's new brand, then having the opportunity to bring the new brand online was really exciting for Adept. We wanted the website to be highly visual, establishing Carers Trust as the leading voice for carers in the UK and giving them a solid platform for their vital work.

A big challenge when approaching this website was the need to pull Carers Trust’s Professionals sub-site onto this main site. To accommodate this, Adept created a resource library that would allow the front end user to easily browse the resources, while Carers Trust could easily add to the library in future, whilst retaining the structure of the website.


Since the website's launch it has received high praise from carers and the partner organisations who are part of Carers Trust. We are continuing our work with Carers Trust to develop new and innovative ways to connect better with carers throughout the UK.  

Visit the site

Got a project in mind?

However big or small your project is, we’d love to see how we can help your organisation do more good.

Let's talk!
Free info pack